All Cooper Cases parcels are monitored with our Advanced Tracking System (ATS) that sends you regular status updates to ensure you never lose track of your goods. They also include the contact details of your local delivery company.
Please check your email for your tracking information.
All standard mail packages will be delivered by the main national postal service for your country.
The USA - USPS
Customer Service: 1-800-275-8777 (1-800-ASK-USPS)
UK - Royal Mail
Customer Service: 03457 740740
Canada - Canada Post
Customer Service: 1-866-607-6301
Germany - Deutsche Post
Customer Service: +49 228 4333111
France - La Poste
Customer Service: +33 810 82 18 21
Spain - Correos
Customer Service: 902 197 197
Italy - Poste Italiane
Customer Service: 803 160
Australia - Australia Post
Customer Service: +61 3 8847 9045
You should contact either their customer support or your local post office for information.
Expedited packages will be delivered by UPS, DHL, FedEx, DPD, and TOLL Global.
Every ATS update includes a tracking ID and the name of the carrier responsible for delivering your package. If you don’t receive a local phone number in the update, please contact the carrier on the official local customer support number.
If you are unsure how long your item will take to arrive, you can compare your country with your selected shipping method below: